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Some Observations During service calls, more than a few customers had said that their picture had gotten better after peaking their dish. All I "thought" I knew at the time, was that digital picture was "All-or-nothing". My response was "No, your picture didn't get better. Digital is all-or-nothing." But as time went on, a colleague I had trained reported similar responses from his customers. Then, one day on a service call, I saw a perfect black and white picture from a Dish Network receiver. I asked the customer "What was the problem?" He replied, "It's a color TV!" Convinced that this service call would end in a recommendation of a new TV, I began troubleshooting. As usual, I started by reaching behind the receiver to make sure the feed line was tight. As I felt for the cable, it fell out of the connector and into my hand. I replaced the fitting and screwed the line back on. To my great surprise, we were now watching color TV again! This one left me scratching my head and asking everyone that was supposed to know anything "How could that happen?" The only answer I heard was "It shouldn't. Digital is all-or-nothing." But, it couldn't be all-or-nothing because black and white wasn't "All", yet it wasn't "Nothing", either. and the solution came in the delivery of the digital signal - before processing. I had to know "how" and "why" and began to seriously question the accepted wisdom. What I knew was, what I saw in the field wasn't fitting the "Digital = All-or-nothing" model. Helping My Parents Having integrated their antenna to both TV's, I had been a bit disappointed with the resulting picture quality. They were both "good" but none of us were really saying "WOW". Frankly, I was a bit disappointed by the result, but kept it to myself. Since they had not upgraded their satellite system to HD, I only had the local broadcast to judge. I knew by this time that OTA was the best quality with Dish Network coming in a close second. I had begun to think that they hadn't gotten a bargain by buying cheap. I thought that the "great" prices that they had gotten on the TV's was really the issue. There was a problem with that thought, though. The larger flat panel they bought was a Samsung. I had seen many in the field and I didn't expect a poor picture. Samsung, though not my first pick, usually looked better than theirs. I decided to add a signal amplifier/improver to boost the marginal signal that they had on several of their stations. We were astonished by the difference!!! While his signal was only marginally strengthened, the picture had the "WOW" I was looking for and had previously unseen! The quality of the signal went up and the resulting picture was better. We were NOW all impressed with the improved picture, AND FINALLY, I completely understood how a marginal or poor quality signal (antenna OR satellite) could compromise the quality of the HD! And finally, I was happy that I had suggested HDTV to my parents! WHEW! Years of research has uncovered the truth about digital signal. Get as much as you can! Don't settle for less! Better signal can equal better digital picture, if you have marginal signal strength, poor quality signal, repeated loss of signal, pixelation, and/or artifacting!!! |
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You have a right to an antenna! The rule prohibits most
restrictions that: (1) unreasonably delay or prevent installation, maintenance
or use; (2) unreasonably increase the cost of installation, maintenance or use;
or (3) preclude reception of an acceptable quality signal. Over-the-Air Reception Devices Rule Send questions or comments about this web site.Copyright © 2009 WOWVision! Ministries Last modified: 01/16/10
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